Adt not always there

We live in a ordinary South African neighborhood and had one ****** and several break-ins this month. 19h50 we spotted a bm entering my neighbors premises (adt client as well). 19h56 I finally got through to to the jhb branch to report our emergency. At 08:15 the neighbor arrived home and we removed the bm from the premises. The adt guard arrived at 20:30. <br> <br> Adt promised us: always there! Seems like not for us. Today I will contact alternative companies for our security needs.