ADT not accepting my cancellation !

<p>I Rory Ivan Bell, have cancelled my ADT contract in March 2017 reference number EF875C258AB25 as per the consumer act. I recieved an email from ********** stating quote "1. You purchase your contract. This would amount to 3 months subscription charges applicable to the customer at the time of cancellation" I have paid the required 3 months subscription and phoned ADT to cancel the debit order only to be told by bmegalane that I was meant to pay the 3 months subscription all at once - this was not stated in the email, how did I deviate from the instructions emailed to me. What is happening with ADT if this type of attitude is accepted, I worked for ADT and would always use ADT as an armed response service provider but if this is whats happening at ADT now then I really dont want to use ADT again. This attitude and behaviour is totally against what ADT is all about. Is it now acceptable to try swindle ADT clients because we want to cancel our contracts according to the consumer act 2008 ? I followed all the procedures to cancel my contract legally only to be told this nonsense from bmegalane.</p>