ADT Non-Responsive!!

<p>EDEC635571F15 Re: Cancellation of Subscription</p> <p>I cancelled my ADT Subscription on the 13th of May - giving the month of June as the "Calendar Month". </p> <p>I was then billed at the end of June. I called to complain and they have now said that payments are made in arrears. However, I was told by a long-standing employee that payments are made in advance. When I emailed to get a copy of my contract and have heard nothing back. </p> <p>I've heard numerous complaints from friends that ADT continue to take your money after you have cancelled. </p> <p>I want a copy of my contract, and if it turns out that payments are made in advance, I want my payment refunded, or I will have to take this further. </p> <p>All I am asking for is clarification!! If I am wrong, so be it, but at least respond to my queries!! </p>