ADT - NO RESPONSE in ARMED

I Cancelled my contract with ADT when my alarm went off and no guard came. I called ADT and was told that the guards were changing shifts, so that is why. I find this unacceptable, as I am paying for a service which I did not get.<br> I sent various emails from the 19th with no response.48 Hours have lapsed in more than 3 of of the emails.<br> <br> ADT is in BREACH OF THEIR CONTRACT, when they do not response to an ALARM.<br> The debit order has gone off the account, this is unacceptable, if I just cancelled the contract without reason this would be fine, but I cancelled as there was no service from ADT.<br> <br>