ADT - No Feedback

Thanks to ADT I had a festive season where I had to worry about the safety of my property due to ADT's poor service.<br> <br> I have been struggling to get my alarm up and running since June 2015. After numerous calls and emails and online notifications to get my keypad fixed I cancelled my service from July 2015. I then tried to get my account re-activated for the holiday season with no success. I phoned the call centre on 02/12/2015 and spent 20 minutes holding on.<br> I was asked to send Phindile Bonakele an e-mail requesting the account re-activation, which I did. I phoned again and she was unavailable numerous times. I sent my last e-mail on 14/12/2015 with no response up to date!!<br> <br> It is evident in the number of complaints in this forum that ADT's service is of very poor standard, a company that is suppose the protect our lives and valuables!?<br> <br>