GN
Gugulethu N

1 reviews | Active since Jan 2012

05 Feb 2021, 11:50

ADT never acts in good faith

After 4 years of being with ADT and now when I cancel because I am not happy that my house was broken into and the only reason they give me is I should've made provision for them to access my premises, which was never discussed with me when I signed. I got a call from their "community liason officer" who claims I'm on a rental system as it was installed by a 3rd party and ADT bought it from the 3rd party, now 1. I never called any 3rd party, I signed up with ADT 2. The person who signed me 4 years ago informed us that on cancellation, ADT will only remove their radio transmitter if it's after 3 years, now I'm being threatened that they want to remove everything or else I pay them R3500, what **************** is this by a whole security company, surely they've recovered whatever it cos them to instal in my property. I have never experienced such bullying by anyone, let alone a company that was supposed to be reputable. I will never ever recommend ADT to anyone and whoever I have recommended, I have informed them of the shady dealings by these company. The worst company ever!!!!!

0
Replies (1)
Adt Security
Adt Security's reply09 Feb 2021, 10:52
Official
Dear Gugulethu

We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
 

 Kind regards
 Fidelity-Adt