NP
Nicol P

1 reviews | Active since May 2013

30 Nov 2015, 15:29

ADT - Negligence and Poor Service

Our office alarm were activated on Sunday 29 November at 20h16. ADT dispatched a response vehicle and reported back to the control room that a perimeter check has been done all is well.<br> When we arrived at the office this morning we found the front door badly damaged by the attempted ******s who must have used a steel bar to break the lock and bend the door panel in the attempt to break in. The damage is visible from a distance and it is clear that NO perimeter check has been done by ADT although they have reported back to us that all were fine.<br> We are not receiving co-operation from ADT regarding the incidence. We have left messages but no response yet.<br> UNACCEPTABLE SERVICE!

0
Replies (1)
Adt Security
Adt Security's reply01 Dec 2015, 10:18
Official
Hello nicolduplessis,

We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.

Kind regards
Customer services