EK
Ebenicia K

1 reviews | Active since Dec 2017

30 Jan 2021, 09:58

Adt money hungry

Adt the money hungry company. They installed a rental. The system broke and I had to pay for their poor installation . It broke again within 3 weeks. Then got a huge quote to redo it. So been paying for a non working system. I cudnt wait to cancel after the two years lapsed. So now I gave my required 1month notice. Now I'm required to pay an early cancellation fee on top of my subscription. So they ask for a one month notice and then punish you ontop of it too. Plus they deducted the radio anual fee twice in one year knowing tht my contract with them is expiring. When questioned they say "oh we take it for the fraction of a year" Carry on *****ing from people ADT. I cant wait till enough people learn about your ******* methods and you cease to be a company. There are other more honest, client service driven companies.

0
Replies (1)
Adt Security
Adt Security's reply01 Feb 2021, 10:33
Official
Dear Ebenicia Klaase

We take note of your comments. These have been communicated to the relevant department. You will be contacted by our Social Media Officer as soon as possible to discuss further.

 Kind regards
 Fidelity-Adt