ADT LEAVES U SLEEPLESS

ITS BEEN MORE THAN A WEEK THAT WE CALLED FOR ADT TO CHECK ON THE ALARM SYSTEM THAT SEEMS TO HAVE A MALFUNCTION, THE ALARM GOES ON EVERY DAY MORE THAN 4-5TIMES AND ADT REFUSES TO COME THROUGH AND HAVE IT CHECKED...THEY HAVE LOGGED A CALL FOR FRIDAY THE 15/05/2015 YET THEY WERE CALLED ON THE 01/05/2015. THIS IS UTTER NEGLIGENCE.