RH
Russell H
1 reviews | Active since Nov 2021
10 Jan 2022, 10:24
ADT Lazy and not interested in emergencies
I contacted ADT on Saturday afternoon for an emergency, for guarding services required in Boksburg area. The time was 16h22 on Saturday 8th January. The response was: "Sorry its the weekend, and there are to many forms to fill in, so can only help you on Monday."
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Replies (2)
Adt Security's replyOfficial
12 Jan 2022, 10:24Dear Russell
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-ADT
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-ADT
Adt Security's reply12 Jan 2022, 10:24
Official
Dear Russell
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-ADT
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-ADT
RH
Russell H's updateReviewer Update
13 Jan 2022, 15:08I have been contacted by telephone and wanted a name of the person I spoke to, I still await a response. I am positive your call centre line ***, would have a recording of the conversation. Given the time stamp.
RH
Russell H's update13 Jan 2022, 15:08
Reviewer Update
I have been contacted by telephone and wanted a name of the person I spoke to, I still await a response. I am positive your call centre line ***, would have a recording of the conversation. Given the time stamp.