PS
Phillip S

1 reviews | Active since Sept 2015

25 Sept 2015, 09:35

Adt laid about first two months free service

To whom it one day will concern<br> <br> After month of calling you account offices from the first day of installation i am finished fighting with them. The service i received and this from your head of account in Alberton is scary but up to ****. i have been calling month after month and please go check your records asking for management to call me back and is just ignored. after been laid to regarding your free two month if we go over to adt is a story that can go to the news paper and if this is not resolved by monday i will. after the money was didactic the first two month i called and was said the next three months will be free due to the money not being paid back but the next three months will be free. this ones again was not the case. i started to cal your accounts again three or for months passed and some one dictated to take me on on the cell phone ( take note that i dit say if this is not sorted by end of day i don't want your service any more i also stop paying) the lady said i should email you and ask for the alarm to be cancelled due to poor service as per date you still want money every month the problem was never resolved your head of accounts said because the money was appa

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Replies (1)
Adt Security
Adt Security's reply28 Sept 2015, 08:18
Official
Hello phillipems,

We thank you for bringing this to our attention, you will be contacted by someone, where they will look to assist you further.
Kind regards
Customer services