TB
Tommy B

1 reviews | Active since Jan 2017

01 Sept 2022, 10:11

ADT KEEPS ON *****ING MONEY FOR NON CLIENTS

ADT is one of the most ******* companies there is, We do not have an account with them, and they keep on debiting my account, when you ask them for proof that you signed the agreement, they refuse to issue that to you. Do not support companies like this.

0
Replies (4)
Adt Security
Adt Security's reply01 Sept 2022, 10:36
Official
Dear Tommy B

We thank you for bringing this to our attention.  In order to further assist, can you please advise which area you reside in, so that we can escalate your concern to the correct branch and ask Accounts to contact you.  

Could you please provide us with the reference number that appears on your bank statement, so that we can establish which account number it is and try to resolve this matter.

Our apologies for any inconvenience caused.

Thanking you in advance for your co-operation. 
 Kind regards
 Fidelity-Adt
TB
Tommy B's update01 Sept 2022, 12:10
Reviewer Update
Germinston - ACB DEBIT:EXTERNAL ( 19,75 ) ADT JHB ***ADT***
Adt Security
Adt Security's reply01 Sept 2022, 12:49
Official
Dear Tommy B

Thanks for the information.  Will escalate this to our Johannesburg branch and a Social Media Officer will be in contact to further discuss.

Kind Regards 
Fidelity-Adt
TB
Tommy B's update07 Sept 2022, 15:48
Reviewer Update
Still no feedback after I was told I will get feedback.... Looks like they are really *****ing from customers