BN
Boipuso N

1 reviews | Active since Dec 2015

28 Sept 2022, 10:20

ADT is useless and don't care to it's clients

ADT Fidelity is useless , they have broke into our neighbors who have ADT alarm installed and they only responded 1 hour later and response person was even rude and our area does not experience load shedding and take advantage that we have singed a 3 year contract

0
Replies (3)
Adt Security
Adt Security's reply28 Sept 2022, 14:37
Official
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.       Kind regards
Fidelity-Adt 
Adt Security
Adt Security's reply28 Sept 2022, 14:42
Official
Dear Boipuso Conrad N

Thank you for bringing this to our attention.

We have tried to call you on the above number, but it just rings and no one answers.

Please urgently advise who your neighbor is and if you can supply us with their cell number.  We need to establish which branch they are with as well.  We cannot discuss the neighbor's concerns with you and need to speak to them directly.

Will await your response.

Kind Regards 
Fidelity-Adt
BN
Boipuso N's update28 Sept 2022, 14:53
Reviewer Update
Hi , please provide me with your number to share with my neighbors as they are 3 houses affected.