KV
Kevin V

1 reviews | Active since Mar 2020

04 Feb 2021, 19:30

ADT is the worst, ******** and ******* out!!!!

ADT is a bunch of useless idiots. They could never find my house when panic was pressed etc. I got this for my wife and son to be safe at home whilst I am at work night, for that extra piece of mind. The service was really not great at all. So I decided to cancel my services. I did so via phone and email. A few months later they contact me saying I owe them money etc. I then stated that I had cancelled as requested via email etc. They say then that they did not receive it and that I need to send them proof once again. Which I did, things died off then. Now more than a year later. They hand me over to their attorneys to say I need to pay then. FFS!!!!!!! what the hell. I have cancelled and send proof more than once. What are you trying to do man. Really I dont owe you anything. I made sure that my final payment was made when I did the cancellation. Now this you guys in plain word can **** OFF. Cancel the damn attorneys and maybe go read your damn email or is that to much to do. I am sick and tired of you guys and will never recommend you to anyone. Do your damn job or is that to hard for you. I will take this matter further if I need to dont have time for this **** really. Give me a bad name because you cant read. I want this issue resolved immediately.

0
Replies (2)
Adt Security
Adt Security's reply08 Feb 2021, 09:58
Official
 Dear Kevin

We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
 

 Kind regards
 Fidelity-Adt 
KV
Kevin V's update18 Mar 2021, 12:37
Reviewer Update
Wow, this is shocking you guys called me saying you would get this sorted out. Still getting calls daily from attorneys regarding this issue. Get this sorted now man. Really you said you would get it resolved and nothing. Cant believe this is how you guys work. I have had enough now