ivdb
ingrid van den bergh

1 reviews | Active since May 2015

15 Aug 2016, 17:00

Adt is for the money and no service.Our business is to small for them to look after

<p>We are struggling for 2 weeks now after installation of the alarm system.First we needed to pay for them to do the installation.when the installtion guy came he did not even know what to do.then they left without setting our remotes.third time the panel was placed on the incorrect place.now we had to bypass the faulty zones from last week everyday.then when you call the call centre they first request that you must pay a call out fee.the operator tonight said i must mail the invoice for the guard that we pay out of our one pocket not even trying to assist us to solve the problem.Seems like our business is to small for ADT.Maybe there is another security company that looks after us</p>

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Replies (1)
Adt Security
Adt Security's reply17 Aug 2016, 11:55
Official

We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.


Kind regards
Customer services