ADT is expensive and useless!!!

ADT Kimberley is the worst!! This is not the first time I'm complaining. We reported that we were going on vacation and when we would be back; they assured us they'd patrol. We, however, returned a day earlier and not surprisingly, they have never been to our property. Not even 1 phonecall to check if anybody was home since it was evident that there's been some movement. ADT is useless!