JC
Juan-pere Coetzee

1 reviews | Active since Dec 2021

18 Dec 2021, 08:10

ADT is at a new low

Wow ok what a company where Are they hiring there staff from? the side of the road, this morning around 4:00 on 18 dec 2021 I was on my guarding site and as the director of my company I do regular site visits, to my “surprise “ adt shows up telling me I must open the gate so he can do a patrol even if he has a key, I told him no I will not be doing that as it will put my site at risk he needs to use his key on the pedestrian gate I am not opening the main gate, for about 20min he sat in his car a second unit arrived, take note I tripped the alarm at 3:26, they gain access by the pedestrian gate and keep walking not locking the gate behind them selfs, exposing the site. I then ask them to go lock the gate and I had to explain to them why as well, a couple of min go past and see them walking past me on there way out I try and explain to them for the second time now, why they must lock the gate. they started to get load and angry and tell me and I quote “ you are just trying to show us how white you are” so now I want to ask ADT directors what kind of people they are employing, as a director of Osiris Tech Security Guarding Solutions I do not tolerate ****** if this was my guards they will be prosecuted and charge for ******,

ADT I am expecting a call *** from your director video recording have been taken for legal proof

Kind regards

0
Replies (2)
Adt Security
Adt Security's reply20 Dec 2021, 09:28
Official
Dear Mr Coetzee

Thank you for bringing this to our attention.  

Can you please confirm which area this incident occurred, so that we can escalate your concerns to the relevant Manager.  

Thank you kindly for your co-operation.

Kind Regards 
Fidelity-Adt
Adt Security
Adt Security's reply21 Dec 2021, 12:13
Official
Dear Mr Coetzee

Please see our above request, so that we can escalate your concerns accordingly.

Kind Regards 
Fidelity-Adt