ADT is a ******* - worst customer service!

Being a client of ADT for more than 15years, we decided to extend our current ADT alarm to our newly built Granny Flat which is part of the existing house! After a sales rep Nigel Boysen came to evaluate the flat we received a quote for R7500 to simply add an additional keypad, 1 eye, 2 door magnets! Ridiculous!<br> <br> After trying to get hold of Nigel a few times to try and get a better quote, I till today have not heard anything! I decided to take this up with one of ADT's sales managers - Lizette, who just as Nigel have not gotten back to us - despite me trying to contact her on numerous occasions!<br> <br> It is a pity that a company such as ADT has such bad customer service - especially from managerial positions! <br> <br> They offer FREE alarm rental and installation for new customers but charge old loyal clients of more than 15 years R7500 to simply extend their current alarm system to cover a bachelor granny flat!<br> <br> You should truly be ashamed of this service and work on improving your image and response to clients!<br>