ADT is a ****

Stay away from ADT - Worse customer service I am so frustrated with ADT. Its been months of complains after complains and no solutions- now that I’ve submitted my request to terminate my service with them, they are quick to tell me that I'm on a contract that expires in 2025 and i will have to pay over R2000 for early termination penalty - I have been incorrectly billed and promises of refunds never delivered. I pay over R500pm for their none-service and when i had a battery issued, i had to pay a call-out fee and also carry the cost to replace the battery. With my request to terminate this one sided relationship, i'm being told they will remove the whole system as it belong to them - yet they've failed to maintained it & i had to pay for replacements and call out fees - This company is a ****. STAY AWAY people