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michvniek M

1 reviews | Active since Jun 2017

13 Jun 2017, 13:00

ADT *******Y HANDED OVER AN ACCOUNT THAT WAS CANCELLED TO DEBT COLLECTORS

<p>ADT security was cancelled in Nov/Dec 2013 and fave the required notice due to lack of service. Since then we have not received an SMS / telephone call or a letter stating that we owe money on our account!</p> <p> </p> <p>On the 26th April 2017, we received a call from Credit Worx to say that we have been handed over by ADT, who are harrassing me.</p> <p> </p> <p>We have made in excess of 10 telephone calls, nobody ever returns our calls. ADT customer care will not trannsfer the call to Patricia Patel to assist - She is never available to discuss this matter and resolve it!</p> <p> </p> <p>We do not owe ADT any monies, and request that our name be cleared immediately.</p> <p> </p> <p>Winston Berry</p> <p> ********** </p> <p> </p> <p>Michelle van Niekerk</p> <p> ********** </p>

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Replies (1)
Adt Security
Adt Security's reply13 Jun 2017, 15:48
Official

We apologise for the inconvenience caused. This information has been escalated to the relevant Managers. Someone will be in touch with you soon.


Kind regards
Customer services