ADT IGNORING MY REFUND CLAIMS since 2015

My case is from 2015 and I am tired.

1. System was dysfunctional but I continued to pay for a system not working. Notified ADT in December 2014, never fixed. 2. Sold the property and cancelled the account, ADT continued to debit my account which seemingly is not odd reading reviews here. This was August 2015, 3. Made numerous calls as I now wanted cancellation and refund, passed on to numerous people till management, promises only never resolved. 4. Oct still being debited, I was now reversing from the bank. but ADT continued to debit and no progress on my query. ADT eventually stopped debiting. 5. Got tired of following up and decided to just reverse the payments. 6. Gathered strength and Tried again in 2016, was asked to write another cancellation letter which I did but no further help. 7. I asked for a detailed statement for the period in question, I never received it. 8. I asked for ADT's turnaround time for dealing with such matters but no indication in this regards. 9. Sent emails to *** and *** being the last person to assist and all I got was an acknowledgement upon receipt with a promise to come back to me in a few days, but guess... NOTHING. 10. I followed, guess NOTHING not even an acknowledgement on all my follow-ups. 11. I followed again, guess NOTHING not even an acknowledgement...

I never once missed a debit even with a DYSFUNCTIONAL system, to take money for a service you did not provide is *****...

I have a trail of emails to prove ADT is deliberately *****ING my money.

PLEASE REFUND ME my money. DETAILED STATEMENT and REFUND DATE please nothing else.