CR
Charlene R

1 reviews | Active since Oct 2011

25 Feb 2015, 10:14

ADT HAS NO INEGRITY IN DEALING WITH CLIENT

I was furnished with an alarm system which does not work properly and kept giving me endless problems. The contract was very poorly serviced and at times not serviced at all. I gave ADT numerous opportunities to rectify the problem. they came into my home and ruined my property with poor workmanship. I have complained endlessly to management and was told I will be released from the contract. I was still billed for the contract. I was later \released"but have to now pay for the full contact's value. How is this ethical? I have requested for the equipment to be released and to repair my property of the damages that was created by ADT. I was then called by a man who was threatening and aggressive in his speech"

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Replies (1)
Adt Security
Adt Security's reply10 May 2016, 06:37
Official

We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.


Kind regards
Customer services