MJ
Mohamed J

1 reviews | Active since Mar 2009

06 Sept 2023, 09:00

Adt has no care for human life...it's only about the monthly premiums they ******!

It's really concerning how slow and *********** adt in Pietermaritzburg is. My alarm triggered at 19.56 today. Adts useless armed response reached my house at 20.11. Ur pathetic attitude and no care for human lives is preposterous! Adt needs.to be exposed for their ******ion of clients money and **** response. I have really had enough of you'lls don't care attitude and no response. I'm definitely going to be moving to a more competent company and I will.be exposing adt on social media .

Your company is a disgrace and money making scheme!

0
Replies (3)
Adt Security
Adt Security's reply06 Sept 2023, 11:34
Official
Dear Mohamed J
 
We are in receipt of your complaint and was informed that a Customer Services agent has called you and will be following up with the Branch to call you to further discuss.    
 
Kind regards
Fidelity-Adt 
MJ
Mohamed J's update22 Sept 2023, 16:50
Reviewer Update
Thank you Jonathan - ADT Pietermaritzburg. I really appreciate you personally coming to me and assuring me.that going forward I will be getting the expected service. ADT really needs to employ more people like Jonathan.
Thank you
Adt Security
Adt Security's reply26 Sept 2023, 09:52
Official
Dear Mohamed J

We would like to thank you for taking the time to post this excellent compliment.  It will be sent to Jonathan and his immediate Management.  

Kind Regards 
Fidelity-Adt