KD
Karen D

1 reviews | Active since Apr 2018

26 Apr 2018, 12:50

ADT HAS NO AFTER SERVICE

No customer service since installation: 1. The installation technician left us with a hole in daughter's room ceiling and we had to beg them to have it sorted, it took nearly 2 months 2. Faulty outside beam keeps activating, which is causing high call out rates which we are being charges for, numerous calls and weeks later we still await "the technician will call you" call

Not great considering we have paid a very high installation few and expensive arming equipment with NO SERVICE.

We're about the cancel this contract. Its been a year of problems, winter rain can only cause more frustration and we don't need that kind of negativity.

Karen

0
Replies (1)
Adt Security
Adt Security's reply26 Apr 2018, 14:15
Official

We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.


Kind regards
Fidelity-Adt