ADT HAS BAD SERVICE

Today the 03/04/2024 I received an sms telling me that I exceeded the monthly responses and they will debit an amount of R139.00 on the 04/04/2024 just like that I find this very disrespectful to me as a client because its not a way of ADT to just decide whenever they feel like and however they want to implement these things and claim I knew about it because i do have money laying around my account right?? This is so inconvenient to my budget because when you decide to change or add rules you coomunicate with your client first than just sending sms with debit order demands. I have phoned the customer care to explain this and he did not do so, for because for the past 4 years as an ADT client I have never heard of something like this and this is not in the initial agreement. How did this happen that in February the ADT went to my house for 9 times to alarm responding for the month of February like make it make sense please because this is bull. I won't pay this and you can cancel my contract if this can't be resolved. ADT does not have a prove that they went to my house 9 times in a month of February.