ADT - goodbye after 15 years

ADT very happy to take my money every month but try getting help! I am having no luck with any other requests for help. I have been a loyal paying customer for 15 years. Despite being ****** at gunpoint at my home and ADT failed to even show up. Apart from the time when my **** told the patrol car that the owners were away on holiday and we were ****** that night.<br> <br> Basically my alarm has had problems with ADT for the last 12 months - no assistance from ADT to fix the problem, in fact ADT only response has been send me sms's saying they are going to bill me extra for the numerous alram activations (everytime there is a power failure). Out of shear desperation I have now installed a brand new alarm and all I need is ADT to come out and connect the alarm to ADT control room but they want to charge me for this.<br> <br> Last week I called your callcentre asking for a technician to come onsite to connect my new alarm to the control room - I got an SMS from a sales consultant (Eddy Mabasa) wanting to come onsite to quote me for a new alarm and subscription - when I explained what I actually needed, I was told someone else would contact me - I'm still waiting?<br> <br> Thanks but no thanks. Bon Voyage