JZ
Johan Z
1 reviews | Active since Dec 2011
16 Sept 2022, 12:16
ADT ********** and ******* thioeves.
ADT absolutely a ********** and *****ing company.
For months now we have phoned ADT telling them there is 2 amounts going off on our Account with ADT reference numbers.
We then give this to their accounts department. And we ask they stop it as we do not have property in JHB.
We have even emailed to allwaysthere and tmgase.za the numbers and screenshots of it.
yet nothing is done to stop it. The next month they just deduct again.
This is blatant ***** and Theft. As we inform them and they ignore stopping the issue.
They now owe as close to R 10 000 in ******* ********** deductions they keep on doing.
Helpful (0)
Replies (9)0
Replies (9)
Adt Security's replyOfficial
16 Sept 2022, 14:39Dear Mr Van Zyl
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
Adt Security's reply16 Sept 2022, 14:39
Official
Dear Mr Van Zyl
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
JZ
Johan Z's updateReviewer Update
16 Sept 2022, 14:51Thanks.
Will await their call. As several emails and calls from us has had no success.
Just more deductions
Will await their call. As several emails and calls from us has had no success.
Just more deductions
JZ
Johan Z's update16 Sept 2022, 14:51
Reviewer Update
Thanks.
Will await their call. As several emails and calls from us has had no success.
Just more deductions
Will await their call. As several emails and calls from us has had no success.
Just more deductions
Adt Security's replyOfficial
16 Sept 2022, 15:29Dear Mr Van Zyl
Your comments has been escalated to our Head Office in Johannesburg and someone will be in contact with you shortly to further discuss.
Kind Regards
Fidelity-Adt
Your comments has been escalated to our Head Office in Johannesburg and someone will be in contact with you shortly to further discuss.
Kind Regards
Fidelity-Adt
Adt Security's reply16 Sept 2022, 15:29
Official
Dear Mr Van Zyl
Your comments has been escalated to our Head Office in Johannesburg and someone will be in contact with you shortly to further discuss.
Kind Regards
Fidelity-Adt
Your comments has been escalated to our Head Office in Johannesburg and someone will be in contact with you shortly to further discuss.
Kind Regards
Fidelity-Adt
JZ
Johan Z's updateReviewer Update
16 Sept 2022, 15:52Mmmm.
Well its just about the end off a day now and absolutely no one has contacted me.
Not your social media officer. Nor your JHB branch.
So contact shortly clearly means something completely different at ADT.
But then again ADT is the people taking 1200 a month out of account for JHB while were in CPT and do not have an ADT account.
This is truly ********.
Well its just about the end off a day now and absolutely no one has contacted me.
Not your social media officer. Nor your JHB branch.
So contact shortly clearly means something completely different at ADT.
But then again ADT is the people taking 1200 a month out of account for JHB while were in CPT and do not have an ADT account.
This is truly ********.
JZ
Johan Z's update16 Sept 2022, 15:52
Reviewer Update
Mmmm.
Well its just about the end off a day now and absolutely no one has contacted me.
Not your social media officer. Nor your JHB branch.
So contact shortly clearly means something completely different at ADT.
But then again ADT is the people taking 1200 a month out of account for JHB while were in CPT and do not have an ADT account.
This is truly ********.
Well its just about the end off a day now and absolutely no one has contacted me.
Not your social media officer. Nor your JHB branch.
So contact shortly clearly means something completely different at ADT.
But then again ADT is the people taking 1200 a month out of account for JHB while were in CPT and do not have an ADT account.
This is truly ********.
Adt Security's replyOfficial
19 Sept 2022, 09:24Dear Mr Van Zyl
This has been escalated to our Johannesburg branch and someone will be in contact with you shortly.
Kind Regards
Fidelity-Adt
This has been escalated to our Johannesburg branch and someone will be in contact with you shortly.
Kind Regards
Fidelity-Adt
Adt Security's reply19 Sept 2022, 09:24
Official
Dear Mr Van Zyl
This has been escalated to our Johannesburg branch and someone will be in contact with you shortly.
Kind Regards
Fidelity-Adt
This has been escalated to our Johannesburg branch and someone will be in contact with you shortly.
Kind Regards
Fidelity-Adt
JZ
Johan Z's updateReviewer Update
20 Sept 2022, 11:05Good Day,
I hope this account has been closed and cancelled of system.
Have sent emails through about this to '***'; '***'.
With Ticket number Ticket: EAC6D246310CA
Not received confirmation its been removed from our account.
I hope this account has been closed and cancelled of system.
Have sent emails through about this to '***'; '***'.
With Ticket number Ticket: EAC6D246310CA
Not received confirmation its been removed from our account.
JZ
Johan Z's update20 Sept 2022, 11:05
Reviewer Update
Good Day,
I hope this account has been closed and cancelled of system.
Have sent emails through about this to '***'; '***'.
With Ticket number Ticket: EAC6D246310CA
Not received confirmation its been removed from our account.
I hope this account has been closed and cancelled of system.
Have sent emails through about this to '***'; '***'.
With Ticket number Ticket: EAC6D246310CA
Not received confirmation its been removed from our account.
Adt Security's replyOfficial
20 Sept 2022, 13:52Dear Johan Van Zyl
We will once again escalate this to our JHB branch to arrange for someone to call you.
Kind Regards
Fidelity_Adt
We will once again escalate this to our JHB branch to arrange for someone to call you.
Kind Regards
Fidelity_Adt
Adt Security's reply20 Sept 2022, 13:52
Official
Dear Johan Van Zyl
We will once again escalate this to our JHB branch to arrange for someone to call you.
Kind Regards
Fidelity_Adt
We will once again escalate this to our JHB branch to arrange for someone to call you.
Kind Regards
Fidelity_Adt
JZ
Johan Z's updateReviewer Update
03 Oct 2022, 16:54So after speaking to ADT Supervisors and seevral emails.
We receive an email saying ADT is on it and Cancelling the Deductions and account for property we dont have in JHB. Since were in CPT
And what happens this morning when I open our bank feed?
Yes. Again two deductions from ADT. What can I say. They just keep deducting. Then tell us its being cancelled and they blatantly was not telling us the truth.
UNBELIEVABLE!!!!
We receive an email saying ADT is on it and Cancelling the Deductions and account for property we dont have in JHB. Since were in CPT
And what happens this morning when I open our bank feed?
Yes. Again two deductions from ADT. What can I say. They just keep deducting. Then tell us its being cancelled and they blatantly was not telling us the truth.
UNBELIEVABLE!!!!
JZ
Johan Z's update03 Oct 2022, 16:54
Reviewer Update
So after speaking to ADT Supervisors and seevral emails.
We receive an email saying ADT is on it and Cancelling the Deductions and account for property we dont have in JHB. Since were in CPT
And what happens this morning when I open our bank feed?
Yes. Again two deductions from ADT. What can I say. They just keep deducting. Then tell us its being cancelled and they blatantly was not telling us the truth.
UNBELIEVABLE!!!!
We receive an email saying ADT is on it and Cancelling the Deductions and account for property we dont have in JHB. Since were in CPT
And what happens this morning when I open our bank feed?
Yes. Again two deductions from ADT. What can I say. They just keep deducting. Then tell us its being cancelled and they blatantly was not telling us the truth.
UNBELIEVABLE!!!!
Adt Security's replyOfficial
04 Oct 2022, 08:52Dear Johan Van Zyl
Our apologies for any inconvenience caused with regards to the above. We will once again escalate this to our Johannesburg Offices to call you to further discuss.
Kind Regards
Fidelity-Adt
Our apologies for any inconvenience caused with regards to the above. We will once again escalate this to our Johannesburg Offices to call you to further discuss.
Kind Regards
Fidelity-Adt
Adt Security's reply04 Oct 2022, 08:52
Official
Dear Johan Van Zyl
Our apologies for any inconvenience caused with regards to the above. We will once again escalate this to our Johannesburg Offices to call you to further discuss.
Kind Regards
Fidelity-Adt
Our apologies for any inconvenience caused with regards to the above. We will once again escalate this to our Johannesburg Offices to call you to further discuss.
Kind Regards
Fidelity-Adt