ADT FORCING ME TO STAY IN THE CONTRACT

I am trying to cancel my contract and I am told I can’t cause the account is with Legal,when I have made arrangements It makes no sense why you want to keep someone who is unemployed for 2 years bidded to an agreement they telling you they can’t afford They are so *********** and don’t know what the other department is doing Oh and I’m told no one is available at the legal department. Such a big company?