DK
Danja K

1 reviews | Active since Feb 2017

14 May 2025, 14:16

ADT Fidelity refuses to remove details from marketing system

Despite numerous request to have my details taken OFF the system, Fidelity ADT continues sending me daily sms's and requests t remove a radio in my home (it doesnt belong to them) I am getting really tired of calling in and asking for this to be resolved. I cancelled their services due to being linked to a home that was sold 15 years ago, armed response claiming they cant find my home during an emergency call out, and technicians leaving the system ina non working order. Now, I cant seem to get rid of them !!

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Replies (1)
Adt Security
Adt Security's reply14 May 2025, 15:35
Official
Dear Danja Kohler
 
We apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss further.  Kind Regards Fidelity-Adt