1 reviews | Active since Apr 2017

23 Aug 2022, 23:08

Adt Fedility Secure Drive a Bad Choice for a tracker

I have reported a defective tracking device 245 days ago and have been following it ever since. The device hasn't been tracking, the call center is a waste as they only have a call center to log calls, however technical, accounts, and a new installation is all in 1. There are no departments. consumers have to rely on and pray God accepts our prayers for someone to call back.

Gone 245 days, my prayers hasn't been answered.

Imagine if I was hijacked, First, you have to pray someone answers the call, pray to God that someone passes the message for them to find me. Hope in the 245 days, they would find me before my bank balance runs dry with their Debit Order.

I wouldn't suggest ADT Secure drive.

The Following i have emailed without any joy thats 245 days go...

CITFleet09 AT fidelitysecurity DOT co DOT za fadtsecuredrive AT fidelitysecuredrive DOT co DOT za jpsc AT fidelity DASh services DOT com

0
Replies (1)
Adt Security
Adt Security's reply24 Aug 2022, 08:46
Official
Dear Ishaak B

We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.       
 Kind regards
 Fidelity-Adt