ADT Failure to install!!

I have been shown once again that bad service is the norm!! <br> <br> I purchased an alarm system and went as far as upgrading, which I paid a substantial amount.<br> <br> Payment date was the 16 March 2016 installation was set for 22.03.2016 which I had to cancel on the 20.03.2016 due to not being home for the desired time. <br> <br> I requested on the 20.03.2016 that my installation be set for 26.03.2016 only to be told on the 23.03.2016 that they dont install on the weekend and that its Easter weekend. All this happening after being told by the sales consultant that someone will contact me from the office<br> <br> Sadly my security needs are less important then Easter eggs!!! <br> <br> I cant stress enough the poor after sales service from Heather Cheetham that keeps passing the query on to her office that never seems to call me back. <br> <br> I called the call center hoping to speaking to a supervisor and sadly the agent (Theodore) was unable to patch me through as the sup was busy. <br> <br> Now I wait, my security my safety put on hold by a company that supposedly prides themselves on security. <br> <br> All I want is the funds I have paid and ADT can carry on doing what ever it is they do! <br>