CN
Carlo N
1 reviews | Active since Apr 2015
17 Nov 2020, 04:12
ADT Failure Of Fidelity
I’m very disappointed in the turn-around time and, service level agreement of the installation of the alarm system - 2 weeks after payment. Thank you for the favour, it feels like I’m begging for a free alarm system to be installed! II tried getting a patrol car out to assist post a break-in I received nothing but a breeze of fresh air the entire day! You guys need to stop being dishonest about your time frames and get some effing energy drinks! Skrik Wakker! This Is Not Security It’s A preamble to a bad movie!
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Replies (2)
Adt Security's replyOfficial
18 Nov 2020, 10:22Dear Carlo
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
Adt Security's reply18 Nov 2020, 10:22
Official
Dear Carlo
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
CN
Carlo N's updateReviewer Update
18 Nov 2020, 12:46Thank You. Post-complaint I can confirm that the patrol car was dispatched, late, nonetheless it was dispatched. I have been contacted to arrange for installation of the alarm system on the 19 November 2020 - With thanks
CN
Carlo N's update18 Nov 2020, 12:46
Reviewer Update
Thank You. Post-complaint I can confirm that the patrol car was dispatched, late, nonetheless it was dispatched. I have been contacted to arrange for installation of the alarm system on the 19 November 2020 - With thanks