ADT does not care

They don't care two hoots about their clients. They are so big, an individual customer is like a grain of sand on the beach. I have been calling them on a daily basis because every day I get an sms to test my alarm. Everytime I get a different story. I emailed customer care, nothing but an automated response. That was a week ago. I am so sick of this. They're all hiding behind their useless call centre agents.