JL
Jacques L

1 reviews | Active since Jun 2018

06 Jun 2018, 09:29

ADT does not cancel contract after numerous requests

I have been trying to cancel my contract for more than two weeks. I get told to send emails to various addresses, but never receive any replies. After numerous phone calls and emails the cancellation is still not reflected on their system.

It feels to me that it is a tactic to delay cancellation and take further debit orders from my account.

0
Replies (1)
Adt Security
Adt Security's reply07 Jun 2018, 15:27
Official

We apologise for the inconvenience caused. This information has been escalated to the Client services Department. Someone will be in touch with you soon.


Kind regards
Customer services