ZD
Zorina D
1 reviews | Active since Aug 2018
02 Dec 2019, 17:55
ADT ****************
I canceled my subscription with ADT on 5 November. Called them on 29th to enquire why I didn't have a follow up. Tells me they sent an sms WHICH I DIDN'T RECEIVE no matter what your system show!!!! Now the want to bill me for December and I'm already with another provider because of their **** service!! ****************, do not use these people!!!
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Adt Security's replyOfficial
03 Dec 2019, 09:05Dear Zorina Dawood
We thank you for bringing this to our attention.
The Customer Services agent and Supervisor discussed this with you yesterday and has escalated your dispute to their Manager to give you a call to further discuss. I will follow up with him as well.
Kind Regards
Fidelity-Adt
We thank you for bringing this to our attention.
The Customer Services agent and Supervisor discussed this with you yesterday and has escalated your dispute to their Manager to give you a call to further discuss. I will follow up with him as well.
Kind Regards
Fidelity-Adt
Best regards,
Adt Security's reply03 Dec 2019, 09:05
Official
Dear Zorina Dawood
We thank you for bringing this to our attention.
The Customer Services agent and Supervisor discussed this with you yesterday and has escalated your dispute to their Manager to give you a call to further discuss. I will follow up with him as well.
Kind Regards
Fidelity-Adt
We thank you for bringing this to our attention.
The Customer Services agent and Supervisor discussed this with you yesterday and has escalated your dispute to their Manager to give you a call to further discuss. I will follow up with him as well.
Kind Regards
Fidelity-Adt
Best regards,