LM
Liza M

1 reviews | Active since Jan 2022

07 Jan 2022, 12:34

ADT - credit record impact.

I canceled my ADT contract in writing as well as telephonically confirmed by an agent from ADT in June 2021. Imagine my surprise to see an adverse record on my credit record that I am in arrears…

I’m annoyed, and that is the polite expression of what I’m feeling right now. I did NOT have a credit Agreement with you, I canceled my contract with you with the stipulated time period, it was confirmed by your call centre. Yet, here you are impacting MY LIFE by YOUR incompetence.

0
Replies (2)
Adt Security
Adt Security's reply12 Jan 2022, 10:02
Official
Dear Liza

We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.

Kind regards
Fidelity-ADT

LM
Liza M's update06 Aug 2024, 12:03
Reviewer Update
I’m still waiting!!!! It’s now been handed over to debt collectors. Yay for me! You guys are awesome. NOT.