1 reviews | Active since Jul 2016
ADT Charging Customers for their issues
<p>For the past couple of months ADT has been charging me an excessive call out fee, but it seemed to be that the alarm would trigger and then an hour or so later would trigger again on ADT side without the alarm even being armed on my side.</p> <p>I spoke to a person in the control room who advsied it could be a problem with a reapeater on thier side. I have since finished with ADT and changed to another company, in the change the only thing the other company did was change the radio for the alarm NO OTHER CHANGES, and these phantom alarms have stopped. So I can only assume that the issue was on ADT side and thier issue has cost me about a thousand rand. Well done ADT, glad to see the back of you.</p>
We thank you for bringing this to our attention. You will be contacted by someone today to help resolve this matter.
Kind regards
Customer services
We thank you for bringing this to our attention. You will be contacted by someone today to help resolve this matter.
Kind regards
Customer services
ADT was quick to deal with this andit is much apreciated
ADT was quick to deal with this andit is much apreciated
