LS
Leon S
1 reviews | Active since Aug 2021
21 Nov 2024, 15:21
ADT Cape Town Pathetic Service
decided to purchase the mobile home security system from ADT in Cape Town and made the payment for R3600 on 25 October via EFT. A few days later I decided to cancel the deal and requested a refund. I have sent numerous emails and called them a few times to get the refund processed. The Accounts manager was supposed to call me back twice, but he never did. Today is 21 November and I still have not received my refund. They also send you to different departments when calling, and these consultants are equally ***********.
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Adt Security's replyOfficial
21 Nov 2024, 15:24Dear Leon Stevens
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-ADT
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-ADT
Adt Security's reply21 Nov 2024, 15:24
Official
Dear Leon Stevens
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-ADT
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-ADT
LS
Leon S's updateReviewer Update
25 Nov 2024, 13:16To date nobody from ADT has called me back and this after I have made numerous calls to them and sent emails. The Accounts Manager and Sales Manager are both ***********. Not sure if I'll ever get my money back but please refrain from using ADT altogether. They are *******! I've been struggling for more than a month trying to get my money back. No contract was signed either.
LS
Leon S's update25 Nov 2024, 13:16
Reviewer Update
To date nobody from ADT has called me back and this after I have made numerous calls to them and sent emails. The Accounts Manager and Sales Manager are both ***********. Not sure if I'll ever get my money back but please refrain from using ADT altogether. They are *******! I've been struggling for more than a month trying to get my money back. No contract was signed either.