ADT cant get my Address right

Thanks to our Council our street Numbers have changed. On the 29/06/2015 After calling ADT to change my House Number was instructed to send this through via email. Which I did. On 08/07/2015 I followed up this matter and to my surprise it still was not captured and was told that I have send the email to the wrong address. The Representative supp**** me with another email which I promptly forwarded.<br> <br> On the 12/07/2015 I received a call from a very *********** ADT representative to enquire about the problem. I have informed him off the problem and he requested I send the email directly to him so he can resolve the issue. [Email Removed] I had even made it known in the email that this would be my last attempt at having my street No changed and I would be looking for alternate security company. <br> <br> Thinking no one could be so *********** I didnt follow the matter until the 21/09/2015 when I was in a shoot out at my premises while arriving home in the early part of the morning. Adt responded quiet quickly however they responded to the wrong house. <br> <br> I have left a message for Willie Meintjie to call me back as i was told he was the person to speak to. <br> Till today No response