QB
Querisha B

1 reviews | Active since Jul 2014

15 Jun 2017, 11:20

ADT cancelled but still debiting my account

<p>ADT, I have requested cancellation from April as I have changed apartments, and have followed up numerous times. Debit orders keep coming of my account. I keep getting mails for me to send the original cancellation which I have, then I don't get a reply.</p> <p> </p> <p>I have paid for 2 months for a service I cancelled and I want my money back! And please stop deducting money from my account.</p> <p> </p> <p>I considered moving getting ADT at my new appartment, but its now very unlikely after this terrible service! </p>

0
Replies (2)
Adt Security
Adt Security's reply19 Jun 2017, 14:15
Official

We thank you for bringing this to our attention. You will be contacted by someone soon to help resolve this matter.


Kind regards
Customer services

QB
Querisha B's update04 Aug 2017, 15:48
Reviewer Update

For HEAVENS SAKE ADT!!!!!

Months later and I still have not received my refund and money is being deducted from my accounted!!! This money is now close to R2000!!!!!

GIVE ME BACK MY MONEY!!! And STOP Taking money from me. Taking money from me without my permission (Which I revoked in March) is THEFT!!!!