ADT cancellation fee after terrible service unacceptable!

<p>I signed up with ADT last year and I am now moving to a new apartment. I have chosen not to continue with ADT at my new apartment because I have recieved SUCH bad service from them. On several occassions my alarm has gone off. ADT has only called me between 10-20 minutes after the alarm has gone off, and arrived at my home up to half an hour after the alarm has been activated.</p> <p>I decided to email and cancel my subscription last month and after sending three emails only recieved a response almost two weeks after, ADT are now making me pay a R800 cancellation fee. While I understand I signed the lease and agreed to this, I feel it is so wrong that ADT give you no option to opt out of such bad service. I feel absolutely ******. Not only have I not recieved adequate service over the past year and wasted my money until now, I now have to pay this penalty. There must be a way to opt out of a terrible service without paying a three month penalty!!!</p>