DH
Dean H
1 reviews | Active since Sept 2024
14 Jul 2025, 16:03
ADT *******
My subscription was cancel on the 4th of November and paid fully for the month of November. ADT now wants me to pay for December as well. Over and above this their security response times are **** as numerous times when the alarm was triggered I hit home before the guard. How many times did I have to ask for them to patrol, yet I have to pay 2 months cancellation fees.
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Adt Security's replyOfficial
15 Jul 2025, 07:30Dear Dean Hartzenberg We take note of your complaint, and apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss this further. Kind regards Fidelity-ADT
Adt Security's reply15 Jul 2025, 07:30
Official
Dear Dean Hartzenberg We take note of your complaint, and apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss this further. Kind regards Fidelity-ADT