1 reviews | Active since Oct 2011
ADT Billing Fiasco
My previous Security company sold their business to ADT at the end of February 2016. When i was informed of this sale I immediately informed my previous security company and ADT that i was cancelling the service and that i did not want anything to do with ADT Security Services. This all took place between 24 February 2016 and 07 March 2016. <br> <br> Today I received an sms from my Bank that ADT Security Services have debited my account. I am having an uphill battle cancelling a service I never agreed to sign up for, and working with a company that I have no interest in paying for any services. I have made numerous calls and have sent countless emails and the problem persists. My husband even received a call from their call center confirming that the service had been cancelled yet we are still being billed for their non existent services.<br> <br> The reasons above are exactly why i did not want to transfer the safety and security of my family to ADT in the first place. <br> <br> I strongly advise customers to be aware of ADT Security Services unprofessional practices.
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
