GD
Glenda D

1 reviews | Active since Jun 2016

28 Jun 2016, 13:52

ADT bad Service Feedback

<p>I am waiting on my refund for a cancellation of 2015. I have to contact them several times before i receive feedback. After 2 weeks of no commuication i get told my refund will take 3 weeks to process. I had sent 3 requests requesting when i would receive my payment and to date no repsonse. the lady's name is Shayna Daniels, i have also copied her manager in all my mails to no avail.</p>

0
Replies (4)
Adt Security
Adt Security's reply29 Jun 2016, 09:04
Official

Dear Glenda ****enson

We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.


Kind regards
Customer services


Best regards,

GD
Glenda D's update29 Jun 2016, 09:15
Reviewer Update

why do i have to go to this extend before you react. I was contacted this morning and is waiting on your finance department to forward the proof of payment, i suppose i will have to wait another 30 days for it.

GD
Glenda D's update30 Jun 2016, 07:26
Reviewer Update

thank you Hellopeter for your good service I will recommend more people who are struggling with bad services to approach you for your excellent service

GD
Glenda D's update30 Jun 2016, 07:30
Reviewer Update

please ignore previous comment as it was not meant for ADT, the rating should stay 1