ADT APPOINTMENTS CURRENT CLIENT MOVING HOUSE

So i made an appointment on the 24th of November 2020 for a assessment on the 3rd of December 2020 sales person Andre Prinsloo with Ref no: LD-***, so i phoned the number they supp**** me with and this phone is of, so i phoned the call center after getting cut off how many times and it sounds like the people that is answering the phones is sleeping,so after numerous call back to them finally a agent phoned me back and said that o Andre Prinsloo no longer works for them so there is no appointment we are moving houses and we are a current clients of ADT this where they say we make your move easy for you let me tell you that is utter bull, also the lady who made the appointment instead of 42 she went and said 24 and this is why i tried to get hold to make sure of the details and confirm and then all this has poped up, we work and need to take off work to meet with these people then the appointment never exists this is pathetic really 3x on the line for 10min with them and still get cut off after that while you have to hold the line.

ADT get this sorted your staff is not friendly first of all and secondly they are causing endless problems for your customers.