MJ
Mohamed J
1 reviews | Active since Mar 2009
02 Dec 2025, 11:56
Adt an absolute nightmare. Having people like lungisa working and I repeat working NOT owning adt , is definitely a problem!
Adt pietermaritzburg an absolute nightmare. Very quick to debit our accounts and then cannot account for it! Who is lungisa assigned to admin for pietermaritzburg?? This woman thinks she can treat us , paying clients like dirt! We call , leave messages for her but all on deaf ears. Then when you call again , your call is ignored. This sub grade service from adt will only turn clients away. As for Shane Moodley, promises the world and when u need help, u get ignored. Kindly forward me a valid email address to submit my written cancellations on my properties.
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Replies (2)
Adt Security's replyOfficial
02 Dec 2025, 13:32Dear Mohamed Jacob
We take note of your complaint, and apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss this further.
Kind regards
Fidelity-ADT
Adt Security's reply02 Dec 2025, 13:32
Official
Dear Mohamed Jacob
We take note of your complaint, and apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss this further.
Kind regards
Fidelity-ADT
MJ
Mohamed J's updateReviewer Update
29 Dec 2025, 12:19Its a month, not even a phone call to address my issues. Your service is pathetic. I have been paying for ADT service for over 10 years now and I would never recommend anyone to use their service. They have absolutely no care for their loyal clients. As for lungisa from pietermaritzburg adt, you really need help! ******ion has never payed off. I will never let you usurp money. Go try your luck with someone else.
MJ
Mohamed J's update29 Dec 2025, 12:19
Reviewer Update
Its a month, not even a phone call to address my issues. Your service is pathetic. I have been paying for ADT service for over 10 years now and I would never recommend anyone to use their service. They have absolutely no care for their loyal clients. As for lungisa from pietermaritzburg adt, you really need help! ******ion has never payed off. I will never let you usurp money. Go try your luck with someone else.