ADT Always There? Not true. False advertising is **********.

I wonder why it is tht I have to request ADT EVERY MONTH to PLEASE e-mail me my statement? Despite a number of e-mails sent to ADT customer services, and the occasional response promising that my account will be sent monthly, this has just not happened. I refuse point blank to give ADT my banking details and pay the monthly premium on presentation of the account - which they do not send to me. the frustration of dealing with this company is beginning to far outweigh the supposed benefits of having this security company supposedly looking after my home with their "Always There" policy. I am finding that they are "Always There" when it comes to demanding their monthly premiums, but "Never There: when it comes to sending out accounts or responding timeously to account queries.