ADT "Always there" Never responds and is ***********

On the 2022/09/08 21:04:18 I sent *** an email, and have been sending emails to this reply for WEEKS to have someone come out and re-store the bypass on my home system, as i cannot at this time arm my house at night! After several NIGHT break ins in our area, i obviously want this re-activated,

What nonsense. My home is at risk , with hold ups and break ins down our road, ADT in the enclosure but no response from the Benoni branch or this mail.

Ive called the Benoni branch and the woman I spoke to was so confused im starting to believe she doesn’t even work there or for ADT and that a stranger just answered the phone. Then transfers me , re answers the phone, uhms and Arrs then transfers me again?? On ***.

All we want is someone to come out to our home and reactivate the bypass on the sensor in our room, is that , this difficult? I call ADT head office to get a tech out, a week ago... for today and i cannot get hold of anyone, AGAIN, our lives are at risk, we pay our dues and agreed to the ridiculous R770 charge for call out but no one wants to help?? Who will be held liable if someone in my family is hurt