ADT AFTER SALES CLIENT SERVICE SUCKS

<p>We have been client's of ADT for over a year now. I called this morning to discuss some technical issues since we are moving premises. Armed response is key to securing reasonable insurance premiums. We are an existing client and I was told that I am unable to speak to anyone technical and that I was required to send through an email to - here's the irony "alwayshere.i" email address!</p> <p> </p> <p>I blew my top and insisted on speaking to a living being with some answers. I was put into a maddening music loop and then told several minutes later that no-one in the sales department is answering their phones!</p> <p> </p> <p>I have urgent business that has a massive impact I need to finalise before moving. ADT... seems when you consider their company no end of people to chat to but once they have your monthly premium debiting - who do you talk to then? Why do I have to book a sales call to see an agent when my questions are technical about the do's and cannot do's and I can simply have a telecom!!!!</p> <p> </p> <p>ADT come to the party.</p>