FM
Freddie M

1 reviews | Active since Apr 2019

02 Apr 2019, 13:34

ADT "absolutely dishonest treatment"

The agent was helpful and fast. The installation and everything was done in good time.

But when everything was done, all the wiels fell off. The alarm only worked for one week. I had a technician to look at it and the very next day the same happened. I then contacted my agent of ADT 18th March 2019.

I told him I want to get a remote activation system for my alarm at my home. He said I must sent him a text message with all my information what he needed.

He said he will come back to me the very same day. But no word of him. Still had no response from him until now and it the 2de April 2019.

I also contacted ADT React Alarms office and informed them of my issues. Also waiting for them to come back to me.

My alarm is not working. Now I have to take it apon myself to sort out my alarm system, it will cost me a additional R1400 and I home this will sort it out.

I'm a Constable in the South African Police Service. I only have a set amount of money every month, I only have enough to cover ADT's monthly fees. I work odd hours and I'm afraid ******** eliments will attempt something at my home whilst I'm working.

Is this just a money making scheme.

I'm not happy. Even SAPS members has to put there faith and safety into a private security company and like all things in our world. There is no service delivery just paying for nothing. I've signed for a contract with ADT and there is no way out for me. Now I have to pay for something that's not working. I consider that a breach of contract on ADT side.

But what can I do. Nothing! I do not have the funds available to take on a international business. Just shows you the rich gets richer and the poor must suffer in silence.

I hope people can read this and see what they are doing with us.

Biggest security company in the word "my ass" Biggers ******* in the word.

0
Replies (1)
Adt Security
Adt Security's reply03 Apr 2019, 08:11
Official
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.

 


Kind regards
Fidelity-Adt